Why is my credit/debit card rejected? (a 'Processor declined' / 'Do not honor' error)

First, make sure that you've entered the card number, CCV and expiration date correctly. The name and address under billing should be the same as the cardholder because our payment processor does fraud-detection. A mismatch between billing and cardholder name is a frequent reason for a decline.

Sometimes transactions are declined for no concrete reason and unfortunately we don't have any information on why that happens. We advise that you try again in a few minutes. If the issue persists, either call your bank or try paying via PayPal.

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