When I can get a refund?
Quarterly and Semi-annual fees are eligible for a partial pro-rated refund. This means that you will be charged for the months you have used your account at the price of a monthly Pro plan ($19.99) and refunded the rest.
Your account will also be downgraded and expire once the month you have been charged for expires.
Any monthly fees paid hereunder are non-refundable and non-cancelable.
Credit accumulated through inviting friends cannot be exchanged, refunded, replaced or redeemed for cash. All promocode-reduced fees are non-refundable.
If you no longer need our Service, for example after you have found an amazing new job, it is solely your responsibility to cancel the subscription (through the Billing page) before the next billing date. After successful cancellation of your subscription you will receive an email confirmation.
We are not always able to respond to cancellation requests via email, nor to issue a refund if have not canceled (unless there is evidence of a technical issue on our side that prevented you from canceling).
How can I get a refund?
Contact us via our Help Center or directly to firstname.lastname@example.org
For other queries, make sure to check out our help center.