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Access Help & Customer Support within your account
Access Help & Customer Support within your account

Help | Support | Getting Started | Guidelines | FAQ

Gizi avatar
Written by Gizi
Updated over a week ago

Our support team answers queries relating to:

  • Your account

  • Billing

  • Terms of Service

You can submit these queries visiting and using the messenger available on the bottom right of your screen.

Please note that we do not;

  • Provide Feedback on Resumes

  • Provide Formatting tips for your specific resume

  • Provide Advice on Cover Letters

  • Provide Pricing or Plan recommendations

  • Issue Promo codes

  • Restore deleted Resumes or edits 

For getting expert feedback or advice on your documents, check out our Career Counseling services.

For all other queries, access our Help Center located on the Dashboard and on the Resume Editor.

The Help Center supports you across a number of questions associated with your subscription including;

  • Calendar

  • Saving edits

  • Lost Resumes

  • Upgrades

  • Downgrades

  • Photo specifications

  • Device specification

  • PDF Format

  • Promo codes

  • ATS compatibility

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