All Collections
FAQ
How can I get a refund?
How can I get a refund?

All you need to know about the refunds

Gizi avatar
Written by Gizi
Updated yesterday

By using Enhancv or accessing any of our Services, you are agreeing to the following terms. Please read them carefully and contact us via help@enhancv.com if you have any questions.

When can I get a refund?

Quarterly and Semi-annual fees are eligible for a partial pro-rated refund. This means that you will be charged for the months you have used your account at the price of a monthly Pro plan ($24.99) and refunded the rest.

Your account will also be downgraded and expire once the month you have been charged for expires.

Non-refundable cases:

Any monthly fees paid hereunder are non-refundable and non-cancelable.

Credit accumulated through inviting friends cannot be exchanged, refunded, replaced or redeemed for cash. All promocode-reduced fees are non-refundable.

Cancellation:

If you no longer need our Service, for example after you have found an amazing new job, it is solely your responsibility to cancel the subscription (through the Billing page) before the next billing date. After successful cancellation of your subscription you will receive an email confirmation.

How can I get a refund?

Contact us via our Help Center or directly to help@enhancv.com

For other queries, make sure to check out our help center.

Did this answer your question?