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How do I cancel my plan and stop future charges?

How to cancel your Enhancv subscription and avoid any subsequent charges

Rumena Zlatkova avatar
Written by Rumena Zlatkova
Updated this week

Step 1.

Go to your Billing page: https://app.enhancv.com/billing

Step 2.

Click the Cancel Subscription link

Step 3.

​Answer the survey and click Continue

​This survey is really important for us. We'd love to know why you're canceling your plan so we can make Enhancv better.

Step 4.

Confirm your cancelation

When your subscription has been canceled successfully, you will see the following popup:

 

Step 5.

Check when your Pro access will expire

You can open or refresh the Billing page to see the updated status.

You should see that your subscription is Canceled and the date when your Pro access will expire.


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What happens to my documents and edit access after I cancel? Can I still download my PDFs?

You will retain your full Pro access to edit and download your documents (and create new ones) until the end of the billing period.

When your Pro access expires, your account remains in read-only mode: existing documents will be available for you to download, but you will not be able to save any edits or create any new documents until you reactivate your Pro access by starting a new subscription.

For other queries, make sure to check out our help center.

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